Bello Terms and Conditions

Welcome to Bello. These Terms and Conditions ("Terms") govern your use of casinobello.com and all services we provide, including our casino games, promotions, and loyalty program. By creating an account, logging in through casino Bello login, or otherwise accessing casino Bello online, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use our services.

Who We Are

Bello is owned and operated by Hazy Ltd, registration number 16169, of Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, together with our Cyprus subsidiary Plickon Limited, registration number HE455843, Vasili Michailidi 9, 3026 Limassol. The brand is also published by Hollycorn N.V., registration number 144359, Scharlooweg 39, Willemstad, Curacao. We hold a licence from the Anjouan Gaming Authority, Union of Comoros, licence number ALSI-152406050-FI4, type B2C, valid from 30 June 2024 to 29 June 2027. This licence also covers avocasino.com, loonabet.com, aerobet.com, golobet.com and casino-bello.com. We additionally operate under Curacao Gaming Control Board licence OGL/2023/176/0095, held by Hollycorn N.V.

Eligibility and Account Registration

To use Bello, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. You must register a personal account with accurate and complete information, and you may hold only one account with us. We serve players from Australia, Canada (excluding Ontario for bonuses), New Zealand, Germany, Austria, Norway, Italy, France, Brazil, Ireland and South Africa, among other permitted regions. We do not accept players from a long list of restricted countries, including but not limited to the United States, the United Kingdom, Spain, France, Belgium, and many others listed in our full restricted jurisdictions policy. If you attempt to access casino Bello Australia or casino Bello online from a restricted territory, we reserve the right to close your account and void any winnings.

Identity Verification

We require know-your-customer (KYC) verification before processing your first withdrawal. We may ask you to provide identification documents, proof of address, card photographs with the first six and last four digits visible, a bank statement, and proof of ownership of any payment method used. We may also conduct phone or face verification. We do not permit third-party deposits; where we detect them, we will forfeit any winnings and return the deposit to its rightful owner.

Bonuses and Promotions

At Bello, we offer a welcome package of up to 600% plus 450 free spins across your first four deposits, each available in multiple deposit tiers starting from EUR 20. We also run a High Roller VIP Welcome Pack, reload bonuses, hot spins, limited bonuses, and seasonal promotions. Every bonus we issue carries wagering requirements, typically 35 times the deposit plus bonus amount, and 40 times for free spin winnings. While any bonus is active, we apply a maximum bet of EUR 5, and live casino games cannot be played with bonus funds. Bonus funds not wagered within 10 days of activation will be cancelled along with any derived winnings. Please note that a casino Bello no deposit bonus is not currently part of our offering; all our promotions require a qualifying deposit of at least EUR 20 or the local equivalent.

We credit free spins automatically to your account
We cap free spin winnings at EUR 100 and percentage bonus winnings at five times the bonus amount
We reserve the right to withhold bonus funds if wagering rules are breached
We may close or adjust promotions, including the Wheel of Fortune, Tournaments, Achievements, Missions, and Shop features, at our discretion

Deposits and Withdrawals

We accept EUR, AUD, CAD, NZD, USD, NOK and BRL, with EUR as our internal operating currency. We offer numerous deposit and withdrawal methods, including Visa, Mastercard, Interac, bank transfer, e-wallets, vouchers, and cryptocurrencies such as Bitcoin, Ethereum, Litecoin and Tether. Our standard withdrawal limit is EUR 500 per 24 hours and EUR 15,000 per month, or the equivalent in your account currency, unless we have agreed to a higher limit. We require each deposit to be wagered at least three times before you may withdraw, and we may refuse a withdrawal where your total bets are lower than your last deposit. Withdrawals are returned only to the payment method used for your deposit, and we process one pending withdrawal per method at a time.

Our Games

Our catalogue includes more than 4,145 titles from 26 studios, including KA Gaming, Yggdrasil, BGaming, Evolution and Evoplay. We provide pokies, table games, live dealer games through Evolution and Jacktop Live Dealer, jackpot games across Major, Grand and Prime Network tiers, and crash games. We offer casino Bello through desktop browser and mobile web only; there is no downloadable casino Bello app, though you may save our site as a home-screen shortcut for quicker access.

Fair Play and Responsible Gaming

We are committed to responsible gambling and provide tools such as deposit limits, self-exclusion, and access to support organisations. We encourage you to gamble only what you can afford to lose. If you feel your gambling is becoming a problem, we urge you to contact our support team or a relevant helpline in your region.

VPN and Account Security

We do not permit the use of VPNs, proxies, or similar tools to misrepresent your location when accessing Bello. You are responsible for keeping your login credentials confidential, and you must notify us immediately if you suspect unauthorised access to your account.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Bello Casino. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of our site, including technical errors, delays, or third-party payment issues.

Changes to These Terms

We may amend these Terms at any time to reflect regulatory, operational, or commercial changes. We recommend that you check this page periodically, as continued use of casino Bello after changes take effect constitutes your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, or if you wish to read our policies before you complete a casino Bello login, you can reach our support team at [email protected], available 24/7 via live chat, or through our social media channels on X and Instagram.